Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Free + Shipping items, Personalized items
Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
In case you have any questions, please do not hesitate to get in touch with our customer service: info@puppiemate.com